Site Terms & Conditions
Site Terms & Conditions
Effective Date: Jun 8, 2025
Version: 1.0
Welcome to Healing Mates ("Company", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your use of our website, https://healingmates.org/ ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Scope of Terms
These Terms apply to all users of the Website, including those who:
- Browse or interact with content on the Website.
- Purchase products through the Website.
- Access information about our services, including The 77th Anniversary app.
2. Eligibility
By using the Website, you represent and warrant that:
- You will comply with all applicable laws and regulations.
- Note: The age requirement applies solely to users of The 77th Anniversary app, not to general Website users.
3. Use of the Website
You agree to use the Website for lawful purposes only. You must not:
- Engage in fraudulent or harmful activities.
- Interfere with the operation of the Website, including introducing malware or engaging in hacking.
- Violate the intellectual property rights of the Company or third parties.
4. Product Purchases
If you purchase products from the Website:
- Accuracy of Information: You agree to provide accurate and complete billing and shipping information.
- Pricing: All prices are in United States Dollars (USD) and are subject to change without notice.
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion.
- Delivery: Delivery times are estimates and may vary. We are not responsible for delays caused by third-party shipping providers.
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Refunds and Reprints:
- Refunds or reprints will only be provided for defective or damaged items where the issue is reported within 7 days of delivery.
- Requests made after this time may not be processed.
- Users are responsible for providing photographic evidence of the defect or damage through the appropriate contact form on our support portal.
- Refunds or reprints for user errors, such as ordering the wrong size, color, or quantity, are not supported.
- This return policy applies unless otherwise required by applicable consumer protection laws.
5. Intellectual Property
All content on the Website, including text, images, logos, and software, is the property of Healing Mates or its licensors. You may not reproduce, distribute, or modify any content without prior written consent.
6. User-Generated Content
If you submit any content to the Website, such as reviews or feedback:
- You grant us a non-exclusive, royalty-free license to use, reproduce, and display your content.
- You represent that your content does not violate the rights of any third party or applicable laws.
7. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third-party sites. Use these links at your own risk.
8. Privacy Policy
Your use of the Website is subject to our Privacy Policy, available on our Legal page, which explains how we collect, use, and protect your personal information.
9. Disclaimer of Warranties
The Website and all content, services, and products offered through it are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, Healing Mates disclaims all warranties, express or implied, including but not limited to:
- Warranties of merchantability,
- Fitness for a particular purpose,
- Non-infringement,
- Accuracy or reliability of information,
- Or uninterrupted or error-free access to the Website.
We are not responsible for data loss, service interruptions, or damages resulting from the use of the Website.
10. Limitation of Liability
To the fullest extent permitted by law, Healing Mates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to financial losses, lost profits, data loss, or reputational harm arising from or in connection with your use of the Website, products, or services—even if we have been advised of the possibility of such damages.
Our total liability for any claim shall not exceed the amount you paid, if any, for products or services purchased directly through the Website.
11. Indemnification
You agree to indemnify and hold harmless Healing Mates, its affiliates, and employees from any claims, damages, or losses arising from:
- Your violation of these Terms.
- Your use of the Website.
- Any content you submit to the Website.
12. Changes to the Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
13. Termination
We may terminate or suspend your access to the Website at our discretion, without notice, for any violation of these Terms.
14. Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in accordance with Ontario law.
15. Contact Information
For questions about these Terms, please use our support portal:
- Support Portal: Product & Site Support
16. Force Majeure
Healing Mates is not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, internet outages, supply chain disruptions, labor strikes, pandemics, or government actions. These events may affect product availability, delivery times, and other services without entitling users to refunds or compensation.
17. Severability and Entire Agreement
If any part of these Terms is deemed unenforceable or invalid by a court of law, the remaining parts will remain in full force. These Terms represent the entire agreement between you and Healing Mates regarding your use of the Website and supersede any prior communications or understandings.